📋 Reservation Policy
Please review our reservation policy carefully before submitting a deposit. This policy outlines the terms and conditions for reserving a teacup puppy from Mini Teacup Puppies.
Last Updated: January 1, 2024
1. Reservation Process
To reserve a teacup puppy from Mini Teacup Puppies, please follow these steps:
- Step 1: Browse our available puppies and select the one you wish to reserve.
- Step 2: Submit a reservation request through our website or contact us directly.
- Step 3: We will confirm the puppy's availability and send you a reservation agreement.
- Step 4: Sign the agreement and submit the $400 deposit payment.
- Step 5: Once the deposit is received, the puppy is officially reserved for you.
2. Deposit Requirements
To reserve a puppy, a non-refundable deposit of $400 is required. This deposit is applied toward the total purchase price of the puppy.
- The deposit is non-refundable except as outlined in Section 4 below.
- Deposits are accepted via PayPal, Credit Card, Zelle, Apple Pay, Chime, Venmo, and Interac e-Transfer (for Canadian buyers).
- Payment instructions will be provided privately after your reservation request is confirmed.
- The remaining balance must be paid in full before delivery or pickup is arranged.
3. Reservation Duration
Once your deposit is received, the puppy will be held for you for 14 calendar days from the date of deposit confirmation.
- If the remaining balance is not paid within 14 days, the reservation may be cancelled.
- The deposit will be forfeited if the reservation is cancelled due to non-payment.
- If you need more time, please contact us to discuss a possible extension.
4. Cancellation and Refunds
We understand that circumstances can change. Please review our cancellation terms:
- Buyer Cancellation: If you cancel the reservation, the $400 deposit is non-refundable.
- Seller Cancellation: If we are unable to deliver the puppy for any reason (health issues, unforeseen circumstances, etc.), your deposit will be fully refunded.
- Puppy Health Issues: If a veterinarian identifies a significant health issue within 72 hours of pickup/delivery, you may receive a full refund of the deposit.
- All refunds are processed within 5–7 business days via the original payment method.
5. Reservation Transfer
In some cases, we may allow you to transfer your reservation to another available puppy:
- Transfers are permitted at our discretion.
- If you wish to transfer your reservation, please contact us as soon as possible.
- The deposit will be applied to the new puppy's purchase price.
- Transfer requests are subject to availability and may incur a small administrative fee.
6. Multiple Reservations
If you wish to reserve more than one puppy, please note:
- A separate deposit is required for each puppy.
- Each reservation is subject to the same terms and conditions.
- We recommend contacting us directly to discuss multi-puppy reservations.
7. Acceptance of Policy
By submitting a reservation request and/or deposit payment, you acknowledge that you have read, understood, and agree to be bound by this Reservation Policy. This policy forms part of the purchase agreement between you and Mini Teacup Puppies.
8. Contact Us
If you have any questions about our Reservation Policy, please don't hesitate to contact us.